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Note on complaints: The Bristol Cable views complaints as an opportunity to learn and improve the quality of its journalism and the contents of its publication for the future, as well as a chance to put things right for the person or organisation that has made the complaint. The assigned readers editor will endeavour to acknowledge your complaint within 7 working days. They will normally respond to your compliant with a final decision letter within 21 working days. If we uphold your complaint, we will tell you the remedial actions we have taken.
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